One Month Remote Assistance Package

The one-month remote assistance package puts new CPAP users directly in contact with one of our sleep experts to help streamline their transition into using their new CPAP machine.

Important Note: Remote Assistance Support is only available for new ResMed machines purchased via CPAP Club. 

Includes the initial remote account set up and one calendar months’ worth of:

  • Performance Assessment at regular intervals over 30 day period by your assigned Sleep Expert
  • Weekly Remote Checkins with your Sleep Expert
  • Recommendations and Adjustments*

*For best results you should supply our team with your original prescription on purchase or during support phase. In some cases where a prescription is not supplied, your old machines settings are unobtainable and your ideal settings are not achieved with the limitations of remote assistance, it is essential for you to follow up with your local sleep specialist. 

Support Service Activation

To allow for delivery time, we will not commence your support package until you are ready. When you receive your machine, please either follow the link in the email sent to your purchase address or click here to activate your support package now.

NB. Conditions apply. Remote assistance will not occur prior to your activation request.

Get the best performance from your new CPAP machine with expert assistance to advise and adjust your prescription to your needs.

We can set your machine to match your existing CPAP Prescription!

If you would like us to set up your CPAP machine prior to dispatch, please Upload Your Prescription here with your Order Number and let us know at Checkout to expect your prescription.
NB. If no prescription is supplied and you have not selected this option at checkout, you automatically authorise CPAP Club to set your machine to our standard settings and we advise you to follow up with a specialist for optimal performance.

 

How often should I replace my CPAP mask?
SKU SUPPORT30

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